Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our crew of techs will do their best to answer to your assistance demands in approximately 1 hour. If, however, the problem you have come across requires some help from the Admin =Dept,= we will address the ticket to the technician in charge and will submit a comment to let you know.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We will offer you 24/7 customer assistance via a super–fast ticket system included in your Control Panel. You’re able to e mail us anytime about any of the applications that come pre–installed on the virtual server, including the desired Linux OS version, the server admin panel and our in–house created Web Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Control Panel that will come free of charge with the virtual server, you can discover an interesting Help section, that features all that you should be informed on when controlling your web sites and programs. We have added a wide range of how to articles and reviews and video training that demonstrate the fundamental site management responsibilities in an understandable manner.