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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It comprises exhaustive information about all the actions that you can carry out on the page in question. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of video tutorials explaining how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, take a glimpse at our extensive Frequently Asked Questions database, which contains questions asked by real people and offers practical solutions. We constantly update our Frequently Asked Questions database with new articles so as to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of customer service technicians available 24-7 and ready to assist you with any question. Each trouble ticket you open will be replied to within sixty minutes (the average response time is just 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 210347

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com