Support Channels
A One–Hour Ticket Response Time Guarantee
We provide a one–hour response warranty for any support ticket or e–mail that you submit to our help desk staff. We will rapidly respond to all the general enquiries and forward the issue to our system administrators in case additional assistance is needed. If you take advantage of our Optional Admin Services package, we’ll carry out any of the included services at a time that has been discussed with you in advance.
An Outstanding Help Desk Service
- We will be online for you twenty–four–seven to reply to any inquiries that you may have about our Web Control Panel and any of the applications that we have pre–installed on your behalf on the dedicated web hosting server. If you also need help tackling server administration procedures, take advantage of our Optional Admin Services package, which includes data backup disk storage space, Operating System updates on a weekly basis, server monitoring and rebooting services, as well as problem troubleshooting and software installation procedures.
An Easy–to–Navigate Help Area
We have provided our Web Control Panel with an exhaustive knowledgebase, which features exhaustive explanations of its features and functions. Moreover, we have created detailed video tutorials that will further demonstrate to you how to perform a given task or troubleshoot a regularly encountered issue. All the how–to articles and the tutorial videos are readily reachable from every section of the Web Control Panel via the Videos and Help buttons located in the top right corner.
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Atom 2c
- Dedicated Servers
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C$59.80
(per month)
- Intel Atom D525 1.8 GHz (2 cores) CPU
- 4 GB RAM
- 2 x 240 GB SSD
- Affordable Domains
- Full plan details
- Full plan details
- Buy Now
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Xeon E3 v5
- Dedicated Servers
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C$131.95
(per month)
- Xeon E3-1260L V5 2.10 GHz (4 Cores) CPU
- 16 GB RAM
- 2 x 240 GB SSD
- Affordable Domains
- Full plan details
- Full plan details
- Buy Now