1 hour ticket response
We are devoted to supplying a prompt and adequate reply to every customer support ticket submitted by a customer. Our qualified help desk team members will examine your query and will offer you the most effective solution. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, our average helpdesk ticket response time has proven to be 20 minutes.
An Excellent Customer Care Service
We have a team of web hosting support techs who are prepared to answer all your queries every time you need assistance. The majority of our technical support staff representatives have several years of experience in the shared hosting realm, which implies that you can constantly count on fast and detailed answers to your inquiries.
An Easy–to–Navigate Help Center Section
In the Web Control Panel you can find an easy–to–browse Help Center section where you can find quick hints on how to use our web hosting services. You can see the answers to your questions in the F.A.Q. library, find more hints in the web hosting account management articles or watch our step–by–step video tutorials.
