Other than having more resources, a reason why you can get your own server and use it instead of a shared website hosting plan is the fact you'll be able to install and run a wide variety of software. With a shared account, you could use programs, which don't need root access and aren't set up server-side, so in case you need certain software for your websites, you cannot do the installation on a shared web server. This is not the situation with a hosting server of your own in which you can install whatever you would like. The downside is that you may not have much experience and handling your own machine is more challenging that managing a shared hosting account where the provider handles the majority of things. This is why we offer another service for our hosting server packages called Installation & Troubleshooting and you may take full advantage of it any time that you encounter any difficulties with the management of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade features sixty minutes of custom work on your hosting server, so if you obtain any of our VPS servers plans, you could take full advantage of this service and have our admins carry out various tasks that you can not do yourself or you just have no time. They can install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any program that doesn't perform properly for some reason. You may add the upgrade to your package as frequently as you wish depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your machine as well, but just in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and if you add it, our expert administrators will be able to help you with anything on your hosting server. This includes setting up any third-party software which you might want to use on the server and troubleshooting any script which performs badly or does not run at all. Our upgrade includes 1 hour of work and in case a particular task isn't very time-consuming, we shall add the remaining time to your account. You'll be able to see how many minutes are left within your billing Control Panel and use them whenever you need assistance again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in case you require something to be installed in the very beginning, you can add it to your order during the sign up process, while if you require support later, you could add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack as well, but just in case you require additional work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the best feasible way.