Extensive Online Documentation in Shared Hosting
If you’ve ordered your first shared hosting plan from our company or have migrated your site over to us, you will get familiar with our platform and our created-developed Hepsia hosting Control Panel before you know it as we have compiled a detailed knowledge base where you can find all the info that you could ever need – both general info with regards to the service as a whole and more specific info about the separate features that you can use and the predicaments that you might chance upon. The articles themselves are available in 2 places. The entire article list can be accessed through the Control Panel’s Help section. You can find articles that are dedicated to the different features in each section of the Control Panel as well. You can find out how to do basically everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles include comprehensive guides, so you won’t ever become puzzled because of an ambiguous text. Of course, in case you confront a more specific obstacle and you’re unable to find an adequate solution in our knowledge base, you can touch base with our client service staff representatives 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will permit you to access the exhaustive online support documentation that we have prepared for you. The articles themselves contain general information about our hosting services, educative manuals about the various features that you can access, as well as troubleshooting guidelines that can help you resolve common issues that you might chance upon. The topics that we have covered include just about everything, from elementary things such as how to host a new domain in the account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available in the right corner of the page that you are on, whilst the entire article list can be accessed through the all-inclusive Help section.